Refund and Returns Policy
Something not quite right? We’ve got you.
Before You Return
Each return request comes with its own shipping label. Please use it only for that specific item.
If returning multiple items, ship them separately using their own labels. This keeps things moving smoothly.
Want to combine items into one shipment? Email us at hello [at] basket-corner.com first and we’ll sort it out.
International Returns
For returns from outside Canada, you’ll need to cover shipping costs and any customs fees. Tracked shipping is recommended.
How to Return
Email returns [a] basket-corner.com with your order number. We’ll send you a label and instructions. Once we receive your item, we’ll process your refund or exchange.
Refunds
Refunds usually take 5 to 7 business days to appear after we receive your return.
Questions?
hello [a] basket-corner.com